Contact Us
How can we help?
Common Questions about online shopping:
When will be order arrive?
- International (outside of Aus): Roughly 6 weeks
- Within Australia (standard shipping): 1-3 weeks
- Within Australia (express shipping): 2-4 business days
Can I upgrade to express shipping? Yes, this can be done at checkout. Remember that express shipping is not the same as a "rush order". We work our way down the list in the order that they come in. Upgrading to express shipping does not push your order up the list, but Australia Post will deliver it faster. So both standard and express orders will be dropped off to Australia Post within 3-5 business days.
When will my order be shipped? We ship all order out (both standard and express) within 3-5 business days.
Can I collect my order from the store? No. For the past 2 years, we had a beautiful store and workshop studio. This has since been shut down and Blushery has gone back to a home-based business. Local pickup is not available.
I didn't receive an order confirmation or shipping confirmation email: We have recently upgrading our order fulfilment program. Sometimes automatic emails don't go out as they should! This is a problem that we are working to fix. Simply contact our team through Instagram or the contact page and we will update you on your order.