Contact Us
How can we help?
Common Questions:
When will my order arrive?
- International (outside of Aus): Roughly 6 weeks
- Within Australia (standard shipping): 1-3 weeks
- Within Australia (express shipping): 2-4 business days
Can I upgrade to express shipping? Yes, this can be done at checkout. Remember that express shipping is not the same as a "rush order". We work our way down the list in the order that they come in. Upgrading to express shipping does not push your order up the list, but Australia Post will deliver it faster. So both standard and express orders will be dropped off to Australia Post within 3-5 business days.
When will my order be shipped? We ship all order out (both standard and express) within 3-5 business days.
Can I collect my order from the store? No. For the past 2 years, we had a beautiful store and workshop studio. This has since been shut down and Blushery has gone back to a home-based business. Local pickup is not available.
I didn't receive an order confirmation or shipping confirmation email: You might find this hiding in JUNK or DELETED emails. Recently outlook has made a change so when you unsubscribe from an email list, you might find ALL emails moving forward (including order confirmations and tracking numbers) are automatically deleted! Search all folders for "Blushery".